We recently announced Refund at first scan for seller-fulfilled returns, including our Reimbursement policy (SAFE-T claim) for seller-fulfilled orders with prepaid return labels.
To ensure a smooth rollout, these changes will take effect from October 24, 2022, instead of September 30, 2022.
The current refund process will remain unchanged until October 24, 2022, when the policies will automatically apply to all eligible seller-fulfilled returns.
For more information, go to Refund at first scan for seller-fulfilled returns.
We’ll continue to monitor your questions and will update our FAQ in the coming weeks
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